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Jugnoo accuses Ola of unethical practices For Fake Bookings


Jugnoo accuses Ola of unethical practices For Fake Bookings

Jugnoo has alleged that Ola employees are using similar ‘unethical practices’ to make fake bookings on its app and spoil its name. The employees would make a booking and then cancel it in due time, which like in Uber’s case, not only incurred losses to Jugnoo but also shooed away auto-rickshaw drivers.
It hasn’t even been a week that Uber charged Ola for using unethical means to interfere in its business.
The company also warned Ola of legal action if the online taxi aggregator continues alleged unethical practices.
“We witnessed this trend almost 10 days back when all of a sudden there was a surge in booking and the cancellation rate was equally high. We started mapping the areas where the bookings were being made from and invariably pointed at places close to Ola’s office premise,” Jugnoo co-founder and CEO Samar Singla said in a statement.
Jugnoo has alleged that Ola employees have been creating fake accounts over the last 10 days to book and cancel on Jugnoo’s app, leading not only to loss of revenue but also affecting the auto rickshaw drivers income and bonus on daily basis.
About 20,000 cancellations through 800 fake accounts have been reported to occur during this period, the statement said.
Jugnoo’s claims came up right a day after Uber filed a plea at Delhi High Court accusing Ola for making false booking and generating Rs 49.6 crore in damages. Now, Jugnoo has also joined the bandwagon and planning to file a lawsuit against Ola.