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Troubleshoot Android smartphone from your PC

It’s possible to reach any remotely located Android device from your PC. It comes handy if you want to troubleshoot your friend’s phone or tablet. To access a remotely located device, you need to download and install ‘TeamViewer Quick Support’ app from Google Play Store.

 On opening the app, you’ll be provided with a user ID and password. Using this ID and password one can access your phone directly from TeamViewer desktop.

 If you are the troubleshooter, on your PC enter this user ID and password. A dashboard will appear on establishing the connection with the device. 

The Dashboard provides all the general information about the drive, in brief. To switch to the remote session, click on ‘Remote control’ button located at the top of the window. From here you can access the remote android device using your keyboard and mouse.